REFUNDS AND RETURNS

At JewelryLab, we believe your satisfaction is our top priority. If you wish to request a refund or replacement, please contact us directly so we can assist you as quickly as possible.

How to request a refund or replacement

You can reach us in two ways:

  • 📧 Send us an email at inseriscimail@jewelrylab.com specifying your order number and the details of your request.
  • 📝 Use the contact form available on our Contacts page.

Once we receive your request, our team will carefully review it and get back to you with the next steps.

Important note

⚠ Personalized jewelry may have different refund and replacement policies.
We will provide you with all the details once we review your case.

JewelryLab

Your satisfaction is our priority.